The Russel Hobbs RHMSM3002 is a hand held steam mop with a triangular floor head that uses micro fibre cloths (2 are included). It has a one piece tubular metal handle that you add to the steamer part and it functions as a mop. Take the metal handle off, and hey presto, you have a handheld steamer.
There are a range of attachments including a window tool for mirrors, tiles and windows; a micro-fibre upholstery tool for curtains, mattresses or furniture; an angled nozzle for those awkward areas; a crevice brush for bathrooms and tiles; a round brush for sinks and hobs; a jet nozzle for direct steam, and a scraper tool of stubborn dirt.
It is slightly disappointing and a small oversight that Russell Hobbs didn't think to include a small back or case in which to store all these attachments. It's easy to misplace a tool and a bag would have been so helpful.
The Russell Hobbs Steam and 11-in-1 cleaner is light and easy to handle whether its as an upright mop or as a handheld steamer. It appears well built although it looks quite plasticky.
Using the Russell Hobbs RHMSM3002 Steam Mop
There is a small water tank that needs to be filled before you can use the mop/steamer. The fill hole is quite small and I would have preferred it to be slightly larger to make it easier to fill without mess. A replaceable anti-scale filter is included too.
To turn the 11-in-1 steam cleaner on, you just plug it in. There is no on/off switch or any steam level controls. The water will get the steam ready in approximately 15 seconds with a promise of 15 minutes steam time before a refill is required.
When you are ready to clean, press the trigger button on the mop to trigger the steam. At the first go, there are a few click-clicks before the steam will be ready - just hold it for a minute to get it steaming - the official time is 30 seconds.
The triangular floor head is suited to cleaning the hard floor and getting into the corners due to its shape. Its easy to manoeuvre and doesn't feel like hard work.
However, with the carpet glider attachment, it does a good job of lifting dirt and dust, but the steam levels seem slightly timid. I found I was pressing it more to give it an extra oomph.
It easy to change from floor to hand held cleaning. By un-clipping the head and the handle, you add the jet nozzle adapter and whichever tool you want to use, then simply twist it onto the nozzle.
If you expect a big burst of steam, you will be disappointed. The levels of steam again seem slightly timid, although it is just enough to get the job done.
Summary
The Russell Hobbs RHMSM3002 is easy to use, and is a breeze to handle and manoeuvre. Although, it does a satisfactory job cleaning a variety of surfaces around the home and killing those pesky germs. However, I expected slightly more oomph from the 1500W motor and just feels slightly lacklustre in its overall performance.
Quirky Queen Verdict: